Amway Center (Orlando, Florida)

The Amway Center is a sports and entertainment venue in Orlando, Florida, located in the Downtown area of the city. It is part of Downtown Orlando Master Plan 3: a plan that also involves improvements to Camping World Stadium and the completion of the Dr. Phillips Center for the Performing Arts. The arena is home to the Orlando Magic of the NBA, the Orlando Solar Bears of the ECHL, the Orlando Predators of the National Arena League, and hosted the 2012 NBA All-Star Game, plus the 2015 ECHL All-Star Game.

General information

Official website: https://www.amwaycenter.com/

Arena capacity: 20,000 spectators

Address: 400 W Church St #200, Orlando, FL 32801, USA

GPS coordinates for the navigator: 28°32′21″N 81°23′1″W

Year of construction: October 1, 2010

Construction cost: $559 million

Seating plan of the Amway Center

Chase Club

Chase Club ticketholders have access to the club level for Magic games, featuring comfortable seating, televisions and concierge service. Fans will also have access to the FanDuel Fantasy Sports Lounge and Jernigans restaurant which features views of the court while you dine.

Loge Club

Among the best seats at Amway Center for a Magic game are the Loge seats. Each loge box comes with seating for 4-6 guests on comfortable, moveable seating at a granite countertop with monitors. Ticketholders will also receive a complimentary dinner at Jernigans during the first seating, with all-inclusive food and beverage. In-seat wait service with an all-inclusive menu rounds out the amenities.

Floor Seats

During Magic home games, floor seat ticket holders at Amway Center can access the stadium through a private VIP entrance. You can dine in the upscale Fields Ultimate Lounge featuring all-inclusive food and beverage in a private dining area, or just grab your fare from the lounge and bring it back to your seat. If you prefer not to miss a minute of the action, you can also order off of a complimentary in-seat menu, which includes food and drink.

Chase Suite

Unlike traditional suites, the Chase Suites at the Amway Center are shared suites. Fans will find high-top tables with comfortable seating within the suite, along with a bar that includes free beer and house wine during Magic games. Fans will also be treated to a gourmet buffet and will have access to the upscale club level bar and restaurant.

Ultimate Seats

(Rows 1-5 are part of the Ultimate Seats)

Fans seated in the Ultimate Seats for Magic home games will have access to the Fields Ultimate Lounge with all-inclusive food and drink offerings. During the game, ticket holders will be treated to in-seat wait service. The Ultimate Seats occupy the first five rows in lower bowl sideline seating, along with rows 6-7 in the sections at mid-court (105-106 and 114-115).

Recommended Seats for Kids and Family

Sections 204 and 205:

• Right by Stuffs Magic Castle;
• Play area for children with a lot of activities and entertainment;
• Ticket prices in the lower tier.

Recommended Seats for Impressing a Guest

Sections CC and CD:

• Great elevated views from near mid-court;
• Exclusive club level amenities;
• Access to club lounge and opportunity to purchase upscale food.

Recommended Seats for Partying and Socializing

Section 201:

• Closest seating to the Ozone Bar area on the upper level;
• Open setup allows you to grab a beverage and socialize while keeping an eye on the court;
• Small seating area in Section 201 (just 5 row) keeps you mere steps away from the bar at all times.
• We make dozens of free sports predictions every day.

Recommended Seats for Great Views of the Court

Rows 10-16 in Sections 114 and 115:

• Amazing views from the center of the court;
• Excellent viewing height and straight away sight lines to the team benches;
• Close to the entry tunnels for quick and easy access in and out of the seats.

Sections 109A and 111A:

• Desirable Club Level viewing height without the premium extras which raise the ticket price;
• No more than 13 rows allows for quick and easy trips to and from the seats.

Where to buy tickets?

Box Office

The Amway Center box office is located on Church Street. Short-term (15 minutes) parking is available in front of the box office on Church Street except during events. The Amway Center box office does not take ticket orders over the phone. To purchase tickets by phone, please call Ticketmaster. For support on previously placed orders, please contact Ticketmaster Customer Service.

In addition to Amway Center events, the Amway Center box office also serves as the central box office for the Camping World Stadium and Tinker Field.

Hours of Operation

Monday through Friday | 9am to 6pm and three (3) hours prior to any event.

Amway Center
400 W. Church St.
Orlando, FL 32801

Purchase Tickets

Amway Center:

• Amway Center box office (in person during hours of operation, see above);
• Amway Center box office accepts cash, Visa, MasterCard, American Express and Discover;
• Ticketmaster.

Authorized Ticket Sellers

Tickets should always be purchased from an authorized ticket agent, i.e. the Amway Center Box Office or Ticketmaster. Tickets purchased from other sources, including third-party websites and ticket brokers, could be counterfeit or stolen. If you purchased lost or stolen tickets from an unauthorized ticket agent, you risk being removed from the seats you are in upon the presentation of a replacement ticket by the legal ticket holder.

Child Ticket Policy

For Orlando Magic home games, children less than 36” tall do not need a ticket, provided the child sits on an adult’s lap.

For Disney on Ice, children under 23 months are admitted free provided they sit on a parent or guardian’s lap. Children over 2 years old require a ticket.

Other events at the Amway Center may require children of all ages to have a ticket for entry. There is no minimum age to attend an event at the Amway Center.

Group Services

To reserve group tickets to any of Amway Center’s resident sports teams, please contact the following:

• For Orlando Magic (NBA) group ticket information or inquiries please email or call.

To reserve group tickets to Amway Center events, please contact the following:

• For Disney On Ice group ticket information, please email Feld Entertainment or call Monday through Friday 9 a.m. to 6 p.m. (EST).
• To reserve group tickets for any other concerts, family shows and non-team related sport events, please e-mail.

Taking in an Orlando Magic game can be a great event, but being an NBA game can mean it is a bit pricey, depending on your seats, with parking and concessions added in. However, with what you get for the price you pay to get in, Amway Center gives lots of entertainment value, and a quality, comfortable experience – an Orlando Magic game is a definite option for someone looking to see professional sports in Central Florida.

How to get there?

Looking for somewhere to stay? Need directions to the Amway Center? Want to know where you can get drinks after the show? You’ll find it all and more here.

Enhance your experience by dining with us in our chase club level restaurant overlooking the game or find your home away from home in one of our nearby contemporary hotels.

Plan your perfect experience and find out about all the amenities we have to offer.

Parking & Transportation Information

Reserved/Pre-Paid Parking

The Amway Center is pleased to offer our guests reserved/pre-paid parking in the GEICO Garage located at 400 West South Street. Reserved/Pre-Paid parking can be purchased through Ticketmaster.com and/or the Amway Center Box Office during regular box office hours. Purchases must be made by 5pm on the day prior to the event.

The City of Orlando has additional Downtown Orlando parking options that are available on a first-come, first-served basis. Parking rates vary from $10-$20. Please see the above map for parking lot locations around the City.

VIP Parking

If you purchased VIP Parking you will be parking in the lot on the north side of the arena. The entrance is located off of Division Ave between Church St and Central Ave.

Bus Parking

Bus parking is complimentary and available along West Central Boulevard. Buses will remain parked on the street for patron loading/unloading and is a short walk to the arena. Please refer to the below Bus Parking map for detailed patron path-of-travel.

Drop Off Information

Uber

Headed to a game or Amway Center event? The Orlando Magic and Amway Center have partnered with Uber to create a pick-up & drop-off spot located at the corner of Hughey Ave & Pine Street.

Before the event: Open Your Uber app and enter ‘Amway Center’ in the ‘Where to?’ field, select your ride type and hop in!

After the event: Follow the directional information – provided in app – to the designated Uber lot, located on the corner of W. Pine St. and S. Hughey Ave. Once there, request and be on the lookout for your ride.

Box Office Parking

There are five thirty minute parking spaces directly in front of the Amway Center Box Office. Additional short term parking will be located on the north side of Hughey Street between Church Street and South Street.

GEICO Garage Restrictions

The first floor of the GEICO Garage is limited to a maximum clearance of 8’ 2”. Clearance on second floor and higher is 7’ 2”. First floor parking is limited on event days, patrons should consider a surface lot as an alternative.

Accessible Parking

Convenient accessible parking is located in the GEICO Garage, which is adjacent to the Amway Center. Guests using the GEICO Garage may access the Amway Center via the 5th floor GEICO Gateway pedestrian bridge, which connects to the Amway Center’s Terrace Level (Level 3). Additional accessible parking is located in Lot 9. There are also accessible parking spaces in surface lots and garages in the area surrounding the Amway Center.

Electric Vehicle Charging Stations

There are currently 4 electric vehicle charging stations, available on a first-come-first-served basis, for patrons parking in the Geico Garage. When parking for an event, access the garage from South St. The charging stations are on the right side of the first floor, just past the booth. In addition, please inform the parking attendant that you will be parking at the charging station.

Fields Luxury Valet

Fields Luxury Valet is located on South Street the drop-off is on Division just near South Street. Fields Luxury Valet can only be accessed by traveling west on South Street from Hughey. Fields Luxury Valet will open 60 minutes prior to a game and close 90 minutes after a game.

Fields Luxury Valet is for Magic games only and is only available for certain courtside seat holders.

LYMMO

The east-west expansion of the LYMMO system will largely operate in mixed traffic with the exception of several sections (Eastbound Central Avenue between Westmoreland and Division Avenue, Church Street Westbound (Lake to Magnolia Avenue), Southbound Magnolia Avenue between Church and South Streets (an existing LYMMO lane) and Westmoreland from Church to Central Avenue). The new route is proposed to include Lymmo Stops and new Lymmo Shelter stations.

SunRail

Due to popular demand, SunRail #NightTrain service is now available during weekdays. For more on Sunrail and train schedule, visit SunRail.com.

Bicycle Parking

There are 170 bicycle storage racks in the GEICO Garage which is adjacent to the Amway Center (25 West South Street). Storage is on a first-come, first-served basis. There are also bicycle racks located under I-4 between Church Street and Pine Street.

FDOT’s 511 Traveler Information System

The Florida Department of Transportation encourages travelers heading to the Amway Center to use the 511 Traveler Information System to stay up-to-date on delays, road closures, construction and more. The 511 system provides information on all of Florida’s interstates, toll roads and other major metropolitan roadways. Drivers can get traffic updates by calling 511, visiting FL511.com or using the free Florida 511 mobile app available for iTunes and Google Play. Regional and roadway updates also are available on Twitter by following @FL511_Southeast.

I-4 Ultimate

When travelling Downtown, please allow extra time due to construction on I-4 and consider using alternative modes of transportation including SunRail, Carshare, Bike Share, LYNX, LYMMO, carpooling and adjusting schedules when possible to avoid traffic delays. I-4 Ultimate is an important project for Central Florida. The 21-mile makeover — from west of Kirkman Road in Orange County to east of State Road 434 in Seminole County — will transform the region while connecting our communities, improving our economy and enhancing livability for everyone.

Restaurants and Bars

Jernigan’s Restaurant

Our exclusive Club Level restaurant offers exceptional cuisine with a spectacular view overlooking the arena bowl during Orlando Magic games and before many concerts and events. Jernigan’s reservations are for ticketed guests only.

For Orlando Magic Games:

The first seating option will be from 5:30-6:30pm* and is exclusive to Loge ticketholders only. If you are a Loge ticket holder, simply present your ticket to the host when you arrive on game night. We will no longer accept reservations for the first seating. All other ticket holders may make reservations for the second seating option by clicking below.

Pricing will vary from game to game, please call to inquire about the cost for the date you wish you attend. Priority seating will be given to premium guests and Orlando Magic season ticket holders. Ledge seating is reservation-only and on a first come, first served basis.

For game night reservations, parties of one to six people may make reservations online through the link below. For parties of seven or more, please contact the restaurant directly.

*Times may vary according to the game start time. Please inquire with the restaurant directly.

For Concerts and Events:

Start your night right with a pre-show dinner. Reservations are strongly recommended. Check event listings for menus and pricing.

Gratuity and alcoholic beverages not included in listed prices.

Magic Grill

Located on the northwest corner of Amway Center where Church Street and Division Avenue meet, Magic Grill is open to the public before and during all Magic games, concerts and ticketed events. Featuring two large bars, outdoor seating and more than a dozen flat screen TV’s, this restaurant is the perfect spot for fans to gather in a relaxed setting to enjoy traditional sports pub fare with a modern twist. From loaded nachos, delicious chicken wings, juicy burgers to the dynamite open face ice cream sandwich, handcrafted cocktails and local beers, Magic Grill has something for everyone.

ONE80 Lounge

ONE80 Lounge is a tribute to style and class with attention to every detail. The venue caters to guests’ every need featuring exclusive VIP seating, bottle service and unparalleled views of the City Beautiful. Join your friends up at the skytop every Monday, Thursday, Friday, Saturday and Amway Center event night, and set the tone for a memorable evening.

Event Night Schedule:

• Open 60 minutes prior to events to ticket holders;
• Open to everyone after Amway Center events until 2:30 am.

Non-Event Night Schedule:

• Elev8 Mondays: 10 pm – 2:30 am;
• Thursdays 10 pm – 2:30 am;
• Fridays & Saturdays: 10 pm – 2:30 am.

Entrance is to the left of the Orlando Magic Team Shop presented by Adidas.

For VIP and Private Group Reservations please call or visit www.180downtown.com.

Must be 21 years of age or older. Stylish dress required.

O3 Bar

Directly adjacent to the Ozone deck, treat your friends and family to a unique dining and bar experience, complete with gorgeous sunset views on one side and a clear view of NBA action on the other. Encompassing the entire south end of the Promenade concourse, the Ozone Bar is a destination and the most talked about fan experience in the NBA.

Entertainment Areas

Stuff’s Magic Castle

STUFF’s Magic Castle is a play area for kids over 2 years old and under 48” located on the Promenade Level (Level 5) in the southwest corner of the building. Take pictures with STUFF pregame, or visit during the game so the kids can climb through STUFF’s castle, play a game of STUFF (our version of HORSE), shoot baskets or test their memory skills by playing the match game. There is always something to do in STUFF’s Magic Castle.

Nutrilite Magic Fan Experience

Located on the east side of the Terrace Level, the Nutrilite Magic Fan Experience from Amway is an interactive area that features a journey through the players and moments that bring the history of the Magic to life. Biographies, timelines and personal narratives take you through Magical moments of our storied past. Nutrilite is the world’s leading brand of vitamin, mineral and dietary supplements. With optimal health at the heart of the Nutrilite brand, the Nutrilite Magic Fan Experience offers a Life Age Calculator and an interactive simulation basketball game that allows the fan to become part of the game action.

Orlando on Demand

Located on the West Terrace Level, Orlando on Demand is the place for Amway Center visitors to learn about what’s going on in Orlando and the myriad of things to see and do that give the city its local flavor. This interactive info garden will keep guests in the know about anything that’s coming up in and around Amway Center and features Orlando’s great sports legends who reside in Central Florida.

Orlando Magic Fan Fest

Fans are encouraged to support the team before select Orlando Magic home games at the new Orlando Magic Fan Fest at Amway Center on Church Street. Beginning two hours prior to select Orlando Magic home games, fans can enjoy live music, prizes, giveaways and interactive games. Food and beverages will be available for purchase.

Atmosphere

Amway Center is stunning – from the vibrant and colorful concourse lighting that extends all the way to the main entrance lobby, to the unique arrangement of the court’s flooring, everything here is visually beautiful. The arena looks like it is a new facility, not one that has been open for over seven years. The acoustics are also great, making crowd roars loud and noticeable.

Despite their lack of general success of late, the Orlando Magic are routinely full when it comes to ticket sales, meaning you always have the feel of a big game. But perhaps the best thing is that Magic games feel like they are a family affair – there are young fans at every game, and the team works to engage younger fans like few others. The family-friendly atmosphere penetrates everything you see and do at Amway Center, making it a draw for anyone looking to take in a night of professional basketball that everyone can enjoy.

Neighborhood

What can you say about downtown Orlando? Amway Center is literally steps from Church Street, the hub of Orlando’s rebirth as a foodie and entertainment destination. The City of Orlando has become a sports-thirsty destination over the last few years – with the explosion in popularity of Orlando City SC and a renewed interest in the Orlando Magic, the City Beautiful loves sports.

The immediate area around Amway Center includes suburbs to the west and the downtown city center to the east. There are tons of hotels nearby, and since the arena sits next to I-4, getting to other resorts and hotels in the greater Orlando area is not hard to do either. Fans can easily stay at the Crowne Plaza Orlando-Downtown, Grand Bohemian Hotel Orlando, or the Embassy Suites by Hilton Orlando Downtown, and still walk to the arena with ease.

For local restaurants, the Lion’s Pride is one of the most popular sports bars in the Church Street area.  Fans also visit The Rusty Spoon, Jernigan’s Restaurant, and Chela Tequila & Tacos. And if you want to see the sights, Lake Eola Park is just a few blocks away – this park is an Orlando landmark that is also home to a weekly farmer’s market on Saturday mornings. Being in Orlando, you are also just a short drive from either Walt Disney World, Sea World, or the Universal Studios theme parks.

Fans

The fans at Amway Center are loyal and known to pack the house, regardless of the Magic’s record or opponent. Even on the last week of the season with the team long out of the playoff picture, an admirably full house can be found for matchups with equally lesser teams in the standings.

However, Orlando Magic fans are not among the loudest in the league. While playoffs bring the noise, a regular season game at Amway Center can be laid back and calm at times. While this may be enjoyable for some in a way, other sports fans may thirst for that home-court advantage type of atmosphere you get in other cities like Cleveland, Miami, or Los Angeles. That level of energy may be the case when a game is close and in the dying minutes, or during post-season play, but regular season games can bring a more relaxed feel. However, one of the other positives is the friendliness of the fans at Orlando Magic games.

Design

Populous (formerly HOK Sport) was named the Architect of Record with Smith Seckman Reid and Walter P Moore Engineers and Consultants as planning partners.

California-based art curator Sports and the Arts assembled the Amway Center Art Collection. The collection includes more than 340 works of art, including about 200 museum-quality photographs. Fourteen of the 21 artists housed in the collection represent Central Florida. The Amway Center Art Collection includes over 140 pieces of fine art paintings and mixed media originals, over 200 photographs, and graphic wall treatments highlighting both the Orlando Magic and the spirit of Orlando and Central Florida.

Responsive to a challenging 876,000 SF program, the design intention of the Amway Events Center was to mediate its disparate context of elevated highways, central business district and low-rise housing. The simple, planar form of precast, aluminum and glass presents a timeless civic quality. The solidity of the precast and aluminum skin is punctured in carefully considered locations with expansive areas of glass including a crystalline entry lobby facing historic Church Street, blurring the boundary of inside and outside.

The elevated I-4 freeway bordering the east side of the site posed a distinct challenge, threatening to disconnect the arena both physically and psychologically from the downtown core. In response, the corner of the arena is anchored by a diaphanous feature tower bathed in color changing LED lighting that reveals the color and pageantry of sporting and entertainment activities within while marking the facility within the flat topography of downtown Orlando.

This tower is both architectural and occupied – housing the Orlando Magic Team Store, hospitality space, Gentleman Jack Terrace and rooftop Sky Bar. The latter two are exterior spaces that take full advantage of the warm Orlando climate, commanding views to the plaza below and the greater community beyond. Further city connection is achieved via a 40’ × 60’ LED video feature that addresses downtown from an elevated façade position above the highway.

The heart of the facility is anchored by a complex and varied seating bowl. Designed with long-term flexibility and changeability in mind, it responds to definitive design goals posed by the team.

Amway Center is one of the most technologically advanced venues in the world. Inside the building, a unique centerhung installation, manufactured by Daktronics of Brookings, South Dakota, is the tallest in any NBA venue. It maximizes creative programming options by using high resolution, 6mm-pixel technology on each of the 18 displays, including two digital ring displays and four tapered corners.

Additional displays include approximately 2,100 feet (640 m) of digital ribbon boards, the largest of which is a 360-degree 1,100 feet (340 m) display surrounding the entire seating bowl. These displays have the ability to display exciting motion graphics and real time content, such as in-game statistics, out-of-town scores, and closed captioning information. Outside the building, a large display utilizes more than 5,000 Daktronics ProPixel LED sticks, each a meter long, which make up a 46 feet (14 m) by 53 feet (16 m) video display. This display will reach millions of motorists traveling by the Amway Center on Interstate 4.